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Water's Edge Inn
Old Forge Camping Resort

COVID-19 Update For Our Valued Guests

COVID-19 UPDATE

UPDATED 6/15/2021

Update based on new Guidance from NYS on mask wearing:

Masks are not required on guests or team members who are fully vaccinated.  

Dear valued guests,

Water’s Edge Inn Statement on the Novel Coronavirus (COVID-19)

Thank you for choosing the Water’s Edge Inn! We take the health and safety of our guests and team members seriously. In this time of uncertainty during the COVID-19 outbreak, we assure you that your safety and comfort remain our highest priority.  We are committed to providing exceptional service and safety for our guests, team members and community.

We are closely monitoring the COVID-19 situation through New York State, the Centers for Disease Control and Prevention (CDC) and other agencies to ensure we are implementing recommended and required guidelines and mandates.  This is a dynamic situation that is evolving daily. We are prepared to make changes as necessary.

Details of our COVID-19 Plan & Policies are provided below.  We appreciate compliance from all guests with our policies set forth in light of COVID-19, so that we may continue to provide a lodging experience for everyone into the foreseeable future. Do your part, if you are sick, please stay home. If you are visiting businesses in our community, please respect their wishes and wear your mask in public spaces.  We are all in this together. Thank you for your cooperation!

For More info on Enchanted Forest Water Safari and Calypso's Cove - visit their websites below. 

https://www.watersafari.com/covid-19-guidelines/

https://www.calypsoscove.com/covid-19-guidelines/

Water's Edge Inn Expectations, Policies and Procedures

Face Masks are not required on guests who are fully vaccinated.  Guests who are not vaccinated (ages 2 and up) will be required wear a mask or face covering inside inside the hotel except when you are in your room or suite. 

Express Check-In is available and we ask that you take advantage of it, if possible, to speed up check-in time and minimize contact.  Please call 315-369-2484, and we will be happy to assist you with Express Check-In. Be prepared to provide us with the number of guests in your party, make and model of your vehicle(s), license plate number(s) and to make payment in full.

For your safety, our staff will be working diligently to clean, sanitize, and disinfect all common surfaces and touch points throughout the property.

***

HOUSEKEEPING CLEAN GUARANTEE

We currently use cleaning products and protocols which meet EPA guidelines and are CDC approved for use and are effective against viruses, bacteria and other airborne and bloodborne pathogens. We are working with our vendors, distribution partners and suppliers to ensure uninterrupted availability of these cleaning supplies and the necessary PPE’s.

All guest rooms and suites are fully cleaned, sanitized and disinfected prior to each guest’s arrival with the utmost attention to detail including all commonly touched surfaces and equipment.

Common bathrooms will be closed once a day for a deep clean/sanitize/disinfect and disinfected numerous times throughout the day on common touch points.

Hand sanitizing stations are located throughout the hotel including the entrance and exit doors, reservation desk & store.

ADDITIONAL PROVISIONS:

Plexiglass shields are hung at the front desk.

Signage on all common area doors, bathrooms, etc. that masks are required unless fully vaccinated.

TEAM MEMBER PROCEDURES

Masks: Team members will be required to wear masks if they are not fully vaccinated.

All team members are required to wash their hands for twenty seconds upon arrival and to wash their hands whenever they are soiled.

 

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