Can you have a campfire or grill onsite?

Campfires of any kind are prohibited on our premises. Grilling is prohibited on all balconies and patios. Grills should be placed at least 20 feet away from the hotel, deck railings, and out from under eaves and overhanging branches.

How many people are allowed in each room?

By New York State Fire Code, 5 guests maximum are allowed in each room regardless of age. The only exception to this rule would be our two-bedroom suites; The Fulton Chain Two Bedroom Suite and Mountainview Suite, which can accommodate 6 guests.

Do you offer discount tickets to Enchanted Forest Water Safari?

Yes, we offer discounted tickets to Enchanted Forest Water Safari, exclusively for our guests. Tickets are available at the Front Desk and are available for anyone ages 3 and up (Ages 2 and under are free). We require payment in full, and tickets are non-refundable.

Do you offer Gift Certificates?

Yes, we have gift certificates available in any denomination. You can purchase one at the front desk or over the phone, by calling 315-369-2484. Need a gift sooner? Purchase Splash Cash online. Splash Cash comes in many denominations and can be used towards the purchase of any hotel experience, Enchanted Forest Water Safari, Calypso’s Cove,Continue reading →