Archives: FAQs

Water’s Edge Inn does not offer weekly or seasonal rates on our regular rooms or suites. However, we do offer vacation house rentals, located directly on the Town of Webb Snowmobile Trail System. For more information, give us a call at 315-940-2466.

Yes, parking for snowmobile trailers is available directly across the street in the Enchanted Forest Water Safari parking lot. Plate numbers for both trailers and vehicles will be required.

No, we do not have a restaurant on site. However, there are plenty of great restaurants within walking distance or just a short drive away.

You can request a specific room type, but we do not guarantee specific room numbers.

We accept reservations up to one year in advance. We require the first night’s stay as a deposit to secure your reservation at the time of booking. We accept MasterCard, Visa, Discover, or you may send in a Money Order. We do not accept personal checks or American Express. Due to the popularity of ourContinue reading →

Reservations are not required, but recommended. Advance booking is suggested for our busy summer season, especially on weekends and holidays.

Yes, we have gift cards available in any denomination. You can purchase one by clicking here. Gift Cards can be used towards the purchase of any Enchanted Parks experience, Enchanted Forest Water Safari, Calypso’s Cove, Water’s Edge Inn, Old Forge Camping Resort, and more.

We accept Mastercard, Discover, Visa, and American Express. PLUS! We now have six active cash-to-card/reverse ATMs across the resort: (1) By the ticket booths at Admissions, (2) By the upper admissions ticket booths, (3) Inside Klondike Kate’s, (4) In front of Calypso’s Cove, (5) In the lobby of the Inn, and (6) In the campground store.

No, we do not accept personal checks. We accept money orders, cash, traveler’s checks and credit cards.

During the winter season, we sell high octane gasoline to our snowmobiling guests located directly across the street.

Campfires of any kind are prohibited on our premises. Grilling is prohibited on all balconies and patios. Grills should be placed at least 20 feet away from the hotel, deck railings, and out from under eaves and overhanging branches.

Yes, dock space is available on a first come, first served basis.

No, we do not have a beach and we do not recommend swimming from our docks due to the tour boat traffic. There is a municipal beach just a short walk from us.

No, be we would be glad to refer you to area businesses that do.

Yes, we do offer discounted tickets to Calypso’s Cove to our registered guests. Each attraction requires one ticket. The more you buy, the bigger the savings!

Calypso’s Cove Family Fun Park is located directly across the street from us. They are open daily, mid-June through Labor Day and offer a variety of attractions, as well as a state-of-the-art arcade and snack bar. See all of what Calypso’s Cove has to offer here.

Yes! We offer Stay ‘N Play Packages; they are available Sunday through Thursday. Packages include a discount on accommodations and tickets to Enchanted Forest Water Safari. For more information, click here or give us a call at 315-369-2484.

Yes, located on the ground floor is an arcade and change machine.

All reservations must be cancelled 3 days prior to your arrival for a refund of your deposit minus a $5 cancellation fee (Not including day of reservation). Any cancellation made within 3 days of arrival, not including day of arrival, will forfeit deposit. All cancellations must be made by 3:00 PM. Cancellations must be madeContinue reading →

Sorry, but we do not offer any refunds after you have checked in. Please verify your length of stay before paying. If you are uncertain as to the number of nights you will be staying, please express that to your reservationist so that they may explain the best way to handle your situation.