22 Jan 2020 Do you offer discount tickets to Enchanted Forest Water Safari?Yes, we offer discounted tickets to Enchanted Forest Water Safari, exclusively for our guests. Tickets are available at the Front Desk and are available for anyone ages 3 and up (Ages 2 and under are free). We require payment in full, and tickets are non-refundable.
23 Jan 2020 Do you offer Gift Certificates?Yes, we have gift certificates available in any denomination. You can purchase one at the front desk or over the phone, by calling 315-369-2484. Need a gift sooner? Purchase Splash Cash online. Splash Cash comes in many denominations and can be used towards the purchase of any hotel experience, Enchanted Forest Water Safari, Calypso’s Cove,Continue reading →
23 Jan 2020 Do you have a fax machine available for guest use?Yes, fax service is available at the front desk for a nominal fee.
23 Jan 2020 Do I need a reservation to stay at your hotel?Reservations are not required, but recommended. Advance booking is suggested for our busy summer season, especially on weekends and holidays.
23 Jan 2020 Do you offer refunds for early departures?Sorry, but we do not offer any refunds after you have checked in. Please verify your length of stay before paying. If you are uncertain as to the number of nights you will be staying, please express that to your reservationist so that they may explain the best way to handle your situation.
23 Jan 2020 How far in advance do I need to make a reservation?We accept reservations up to one year in advance. We require the first night’s stay as a deposit to secure your reservation at the time of booking. We accept MasterCard, Visa, Discover, or you may send in a Money Order. We do not accept personal checks or American Express. Due to the popularity of ourContinue reading →
23 Jan 2020 What is your cancellation policy?All reservations must be cancelled 5 days prior to your arrival for a refund of your deposit minus a $5 cancellation fee (Not including day of reservation). Any cancellation made within 5 days of arrival, not including day of arrival, will forfeit deposit. All cancellations must be made by 3:00 PM. Cancellations must be madeContinue reading →
23 Jan 2020 Can I request a specific room?You can request a specific room type, but we do not guarantee specific room numbers.
23 Jan 2020 Do you have an arcade in the hotel?Yes, located on the ground floor is an arcade and change machine.
23 Jan 2020 Do you have a restaurant on site?No, we do not have a restaurant on site. However, there are plenty of great restaurants within walking distance or just a short drive away.
23 Jan 2020 Do you offer packages that include admission to Enchanted Forest Water Safari?Yes! We offer Stay ‘N Play Packages; they are available Sunday through Thursday. Packages include a discount on accommodations and tickets to Enchanted Forest Water Safari. For more information, click here or give us a call at 315-369-2484.
23 Jan 2020 Do you have parking for snowmobile trailers?Yes, parking for snowmobile trailers is available directly across the street in the Enchanted Forest Water Safari parking lot. Plate numbers for both trailers and vehicles will be required.
23 Jan 2020 What is Splash Cash?Splash Cash is a convenient way to carry your money without worrying about keeping track of your wallet or cash. Simply load money onto a card or waterproof wristband to be used towards any purchase or service at the Water’s Edge Inn, Enchanted Forest Water Safari, Calypso’s Cove or the Old Forge Camping Resort. ThereContinue reading →
23 Jan 2020 Do you offer weekly or seasonal rates?Water’s Edge Inn does not offer weekly or seasonal rates on our regular rooms or suites. However, we do offer vacation house rentals, located directly on the Town of Webb Snowmobile Trail System. For more information, give us a call at 315-369-2484.
22 Jan 2020 What time is check-in?Check-in is any time after 3:00 PM. We require your license plate and vehicle information at the time of check-in.
23 Jan 2020 How far is Calypso’s Cove from the hotel?Calypso’s Cove Family Fun Park is located directly across the street from us. They are open daily, mid-June through Labor Day and offer a variety of attractions, as well as a state-of-the-art arcade and snack bar. See all of what Calypso’s Cove has to offer here.
22 Jan 2020 What time is check-out?Check-out is promptly at 11:00 AM. There will be a charge of an additional night’s stay for any guest checking out later.
23 Jan 2020 Do you offer discount tickers to Calypso’s Cove?Yes, we do offer discounted tickets to Calypso’s Cove to our registered guests. Each attraction requires one ticket. The more you buy, the bigger the savings!
22 Jan 2020 Do you offer continental breakfast?Yes, we offer a hot continental breakfast which includes assorted juices and coffee, tea, and decaf with flavored creamers. Hot and cold cereals, fresh baked muffins, English muffins and bagels, yogurt, fresh fruit, home fries and a rotation of scrambled eggs/waffle sticks/French toast sticks with syrup.